The Dixon Civil Defense solutions portfolio includes activation services on a first-come, first-serve basis. Activation services include software development, administrator services, live training, and plans development with dedicated, expedited response during EOC activations or other emergencies or planned events.
Activation Premium
Portfolio of Services Available During Emergency Situations
SOFTWARE DEVELOPMENT
20%
PREMIUM
WebEOC board or ArcGIS Online web application development for your organization’s workflows and needs, including planning, configuration, testing, and handoff.
Board/web app installation
Light or major customization
Groups configuration
Alerts setup
ADMINISTRATOR SERVICES
20%
PREMIUM
Administrator services for WebEOC, DesignStudio, and ArcGIS Online systems inside or outside of the standard “nine-to-five” weekday window.
System settings refinement
Group management
User management
Board/item cataloging
training and plans
20%
PREMIUM
Online or in-person training with recorded videos or supporting documentation available in digital formats for team members or other stakeholders.
In-person training
Live, online training
Training videos
Digital SOPs
FAQs
Answers to Common Client Questions
Why do activation services cost extra?
Activation services typically require a fast turnaround, dedicated focus, and extended availability under potentially hazardous conditions—far beyond the scope of blue-sky services.
Do activation services have a time or project limit?
Activation services can be contracted for as many hours or as many development projects as needed to support any ongoing emergency response, provided it does not conflict with services previously scheduled by other clients.
Are activation services offered on retainer?
No, activation services are provided on a first-come, first-serve basis.
What if additional boards, applications, or service hours are needed?
If projects or services are needed beyond the original solutions contract, a change order can be added.